The world of marketing is constantly evolving, and artificial intelligence (AI) is rapidly changing the game. While many recognise its potential, a recent survey by Braze revealed a significant hurdle: 52% of UK marketers lack the necessary data skills to utilise AI effectively. This skills gap can be particularly challenging for small and medium-sized enterprises (SMEs) with limited resources.
However, the potential benefits of AI in marketing are undeniable:
- Increased Efficiency and Cost Savings: AI can automate repetitive tasks, freeing up valuable time and resources for SMEs
- Improved Customer Engagement and Personalisation: AI allows for targeted marketing and personalised experiences, leading to stronger customer relationships.
- Competitive Advantage: By leveraging AI, SMEs can level the playing field and compete with larger companies.
So, how can SMEs overcome the data skills gap and embrace AI in marketing? Here are some key strategies:
Focus on Upskilling:
Investing in training and workshops can help your team develop the necessary data skills to work with AI effectively. This can lead to a more future-proofed and adaptable marketing team.
Start Small and Experiment:
Don’t feel pressured to jump into complex AI solutions right away. Begin by exploring more user-friendly AI tools and experimenting with smaller-scale projects to gain experience and confidence.
Partner with experts
Businesses like MiStone offer a wealth of data expertise and can guide SMEs through the entire process of implementing AI solutions. This includes:
- Strategic guidance: Identifying areas where AI can add the most value and developing a data-driven marketing strategy.
- Data management: Assisting with data collection, cleaning, and analysis to ensure quality and effectiveness.
- Campaign management: Designing, executing, and optimising AI-powered campaigns for maximum impact.
- Ongoing support and training: Empowering your team to build their internal skills and become more self-sufficient in using AI.
By taking these steps, SMEs can bridge the data skills gap and unlock the transformative power of AI in their marketing strategy. By working with an experienced business like MiStone, SMEs can gain access to the expertise and support needed to navigate the complexities of AI and achieve their marketing goals effectively.
Remember, you don’t have to become an AI expert overnight. By taking a proactive approach and seeking the right support, your SME can embrace the future of marketing and unlock the potential of AI.

